All British Casino Restricted My Account - How to Unlock It?
All British Casino is one of the most popular online casinos operating in the United Kingdom. Launched in 2013, the Casino was able stand its ground despite the fierce competition in the industry. It quickly became one of the best slot sites UK for players who enjoy the simplicity and thrill of slot machines.
Contrary to its name, All British Casino is a Malta-based online casino that is licensed by the Malta Gaming Authority (MGA) and the United Kingdom Gambling Commission. These two are the most reputable gaming regulators in the world due to the number of protection they offer to both casinos and players. This online Casino comes with tons of features to attract players from the United Kingdom, from offering a wide variety of games for its customers to building cutting-edge innovations like live dealer games in its library.
All British Casino worked with several software providers to curate a massive library of over 2500 games, which includes online slots, pokers, baccarat, blackjack, craps, monopoly, live Casino, roulette and many more. With this Casino, there is never a dull moment.
However, despite how amicable this Malta-based Casino is to its players, there have been several reports of users getting their accounts restricted. This is usually due to several rules that may have been broken by its players. In this article, we will discuss why All British Casino may have restricted your account and how you can possibly unlock it.
All British Casino Account Locked: Reasons and Solutions
Experiencing a locked account at All British Casino can be frustrating, but understanding the reasons behind the suspension and knowing how to resolve the issue is crucial. Like many reputable online casinos, All British Casino enforces strict security protocols and terms of service to ensure fair play and compliance with regulations. Here's an overview of the common reasons for account suspensions and the steps you can take to fix them.
1. Incomplete KYC Verification
Know Your Customer (KYC) verification is a standard procedure required by most licensed casinos to comply with anti-money laundering (AML) laws and ensure the safety of the platform. If you haven't submitted all the necessary documents for verification, the Casino may lock your account.
How to Fix: To resolve this, you'll need to provide the requested identification documents, such as a valid photo ID, proof of address, and verification of payment method. Contact customer support to expedite the process and ensure all submitted documents meet the Casino's requirements.
2. Bonus Abuse
Casinos like All British Casino implement strict rules regarding the fair use of bonuses to prevent abuse. This could include creating multiple accounts to claim a bonus more than once or not meeting the required wagering conditions. If the Casino suspects bonus abuse, they may lock your account pending investigation.
How to Fix: If you believe the account was wrongly suspended due to an innocent mistake, such as misunderstanding the bonus terms, contact the customer support team. Be prepared to provide evidence, such as game logs or communications, that shows you didn't intend to violate the terms and conditions.
3. Duplicate Accounts
Creating multiple accounts under the same name or IP address violates the terms of service for most online casinos, including All British Casino. Casinos maintain this policy to prevent fraudulent activity, such as multiple bonus claims, which can lead to account lockout or suspension.
How to Fix: If you've mistakenly created duplicate accounts, contact the customer support team immediately. Explain the situation and request either the merging or closure of the duplicate accounts. Casinos often appreciate transparency and may offer a solution that allows you to retain your original account.
4. GamStop Self-Exclusion
If you're registered with GamStop, a UK-wide self-exclusion scheme, your account at All British Casino will be automatically locked. This measure is implemented to protect players from gambling-related harm, ensuring they adhere to the self-exclusion period.
How to Fix: Unfortunately, there is no way to bypass the GamStop ban while the exclusion is active. You will need to wait until your self-exclusion period ends. Alternatively, if you wish to continue gambling, you can explore non-GamStop casinos, which cater to players not bound by UKGC regulations. However, proceed with caution and ensure any casino you choose is reputable.
Conclusion
Although having your account locked at All British Casino can be alarming, the situation is often resolvable. Reaching out to customer support and complying with the platform's rules will help you regain access to your account. Moving forward, ensure you follow all terms and conditions, including bonus usage, account management, and responsible gambling policies, to avoid future complications.